ICTICT510 – Determine appropriate ICT strategies and solutions Qualification: ICT50115 – Di


Assessment Cover Sheet
Student name:
Student ID:
Unit code & name:
ICTICT507 – Select new technology models for business
ICTICT510 – Determine appropriate ICT strategies and solutions
ICT50115 – Diploma in Information Technology
Trainer name:
Date Due:
Date submitted :
1st Attempt Result
(For the assessor)
Not Yet Competent Assessor signature Date:
2nd Attempt Result
(For the assessor)
Not Yet Competent Assessor signature Date:
3rd Attempt Result
(For the assessor)
Not Yet Competent Assessor signature Date:
(must be included if
result is Not Satisfactory)
? I hereby declare that no part of this assignment or product has been copied from any other student’s work or from any other source except where due acknowledgement is made in the assignment.
? No part of the assignment/product has been written / produced for me by any other person except where collaboration has been authorised by the trainer/assessor concerned
? I am aware that this work may be reproduced and submitted to plagiarism detection software programs etc. for the purpose of detecting possible plagiarism (which may retain a copy on its database for future plagiarism checking)
? I have read and I clearly understand GBC assessment, course progress and intervention policies.
Student signature: ______________________________________
Note: The assessor may not mark this assignment if the above declaration is not ticked and signed.
Assessment instructions
Assessment methods can be:
? Written tests
? Direct observation
? Product-based methods e.g. reports, role plays, work samples
? Questioning/ Interview ? Workplace simulation
All assessment tasks should be completed in the class room, unless approved by the assessor. Prior to commencing the assessments, your trainer/assessor will explain each assessment task and the terms and conditions relating to the assessment tasks. Please consult with your trainer/assessor if you are unsure of any questions. It is important that you understand and adhere to the terms and conditions, and address fully each assessment task.. Your trainer/assessor will remain available to support you throughout the assessment process.
Written Assessments
Written assessment tasks are used to measure your understanding and underpinning knowledge of the overall unit of competency. While undertaking any written assessment tasks, please ensure that you type the following criteria in the space provide in the columns:
? Address each question including any sub-points as per the instructions provided with each question in the column
? Demonstrate that you have researched the topic thoroughly
? Cover the topic in a logical, structured manner
? Your assessment tasks are well presented, well referenced Please note:
All the written assessments are closed book
? When you have completed a written task you should print the assessment guide and submit it to your assessor ? No hand written or supplementary work will be accepted without the permission of the assessor.
Assessment Results
The result of each task will be either ‘satisfactory’ or ‘not satisfactory’. If unsatisfactory, you will be given the opportunity for reassessment. Unsatisfactory written assessments will be returned to you for resubmission.
Competency outcome
Once you have satisfactorily completed all the tasks for this unit you will be awarded “Competent” (C) or “Not yet Competent” (NYC) for the relevant unit of competency.
Additional evidence
If GBC, at its sole discretion, determine that it require additional or alternative information/evidence in order to determine competency, you must provide us with such information/evidence, subject to privacy and confidentiality issues. GBC retain this right at any time, including after submission of your assessments.
Assessment appeals process
If you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you would like to proceed further with the request after discussions with your trainer/assessor, you need to lodge your appeal, in writing, outlining the reason(s) for the appeal.
Special needs
Candidates with special needs should notify their trainer/assessor to request any required adjustments as soon as possible. This will enable the trainer/assessor to address the identified needs immediately. If you feel you are not yet ready to be assessed or that this assessment is unfair, please contact your assessor to discuss your options. You have the right to formally appeal any outcome and, if you wish to do so, discuss this with your trainer/assessor.
Assessment Schedule
The assessment task is due on the date provided by the assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details
Performance objective
The candidate must demonstrate skills, knowledge and understanding of promote the use and implementation of innovative work practices to effect change, as states the unit of competency ICTICT507 & ICTICT510. Throughout this program you are to demonstrate knowledge in:
? Bench mark selection and development
? business process design
? case diagram
? business process model
? activity diagrams
? copyright and intellectual property
? business requirements
? current technology
? Impact of technological change
? Impact of technology change
? Electronic commerce modeling languages (ECML)
? Supply change management
? Current industry accepted hardware and software products
? Modeling methodology
? Method of analysis and planning approach
? System development methodology
? Feasibility studies and cost benefit analysis
? Client business requirements in relation to ICT solution
? System functionality to forecast planning
? Role of stakeholders involvement in development of ICT Strategy
? Quality assurance of ICT solutions
And skills in:
Communication skills to:
? interact with clients and staff
Literacy skills to:
? identify content
? interpret standards and industry requirements
? write content, report, diagrams
? collect and present information
? liaise and negotiate with internal and external personnel
? participate in teams
? initiative and enterprise skills to identify, analyse and evaluate information from a variety of sources
? gather, analyse and evaluate information
? prepare documentation Research skills to:
? analyse audience needs
? identify target audiences
? specify, analyse and evaluate broad features of a particular business domain Problem-solving skills to:
? participate in the development of strategic initiatives and contribute to solutions
? troubleshoot common system problems Technical skills to:
? determine appropriate content, formats and styles
? Use word-processing software and multimedia authoring tools.
? Provide current advice on systems and data-gathering products.
Week 1 Task 1
Week 2 Task 2 and Presentation
Problem Scenario
Scenario1: Gateway Business College
Gateway Business College (GBC) being one of the leading vocational colleges started few years back, offering an experience in delivering Vocational education in IT and Business fields in the international arena. At this stage, College wishes to establish an electronic system maintaining information about students, enrolment, courses, and teachers. In current scenario, the whole system is managed manually or in worksheet using Excel, so it may cause the duplication. The whole process of maintaining student information is a time consuming. Administration is interested to reduce duplication, time, and a user-friendly software system. Analyse the current system and introducing new business model by applying given task in the given order. You are required to prepare a report on new business model to improve the business processes by analysing existing business model, ICT needs with strategic direction and covering all the following tasks.
Student must have to read the copyright policy from the GBC website to know how to handle the student information. Document must follow the documentation standard ISO/IEC/AS (Sample template provided in course resources drive) e.g. title page and abstract. (Report should not be more than 7 pages)
Scenario 2: Bazaar Ceramics
http://www.users.on.net/~dm.danilovic/Bazaar_Ceramics_Dale_D anilovic/history.html http://www.bazaarceramics.somee.com/
Bazaar Ceramics has a wide range of products to meet the needs of clients both nationally and internationally. The studio produces exquisite one off sculptural pieces for the individual and corporate collector. These pieces can be found in board rooms, international hotels and private homes as far away as the US and Germany.
Bazaar Ceramics Studio has been operating for 20 years. Starting as a small collective, operating in the picturesque township of Hahndorf, South Australia – known for its quality arts and crafts. Over the years the studio has passed through a number of transformations.
In the first 7 years of its existence – as a co-operative, it was well known for producing quality domestic ware and fine individually designed art pieces.
At this stage, Company wishes to establish an electronic system maintaining information about products, customer orders, inventory, delivery and payments. Identify new business process, analysing existing business models and select new business model that improve the business process and determine appropriate ICT strategies and solutions direction of the company to the 21st Century.
Read the case study as Bazaar Ceramics and answer the following question on Task1. You can also use your place of business but need to get approval by trainer prior to answering the questions.
Using the Context of Bazaar Ceramics or Gateway business college or others, answer the following Questions:
Task1: (ICTICT507 1.1-1.3, 2.1-2.3, 3.1-3.3),(ICTICT510 1.1-1.3, 2.1-2.4, 3.1-3.3)
Prepare a report to introduce new business model by using technology including ICT strategies and solutions
a) Review and identify process to be improved by the system with the responsible person of the organization to understand the functionality of the system.
b) Analyse the existing business models
c) Outline the emerging business models and process, so that the business needs are understood by project team and clients.
d) Select a new business models that improves the business process and evaluate opportunities against business requirements
e) Model new business process or model by using appropriate method e.g. interview, questionnaire or meeting with clients or end users.
f) Design business process including Case diagrams, Activity Diagrams and Process/Model notation
g) Gathered the client’s feedback and analysed the business new processes of the business according to business procedures.
h) Identify organisation current needs and projected ICT requirements
i) Determine ICT goals, objective and future requirements.
j) Identify the impact of the system on changes of the organisation
k) Identify hardware, software communications device for the proposed system
l) Develop feasibility study and cost benefit analysis for the proposed system
m) Evaluate and edit document if required e.g. technical, grammatical accuracy, flow of information, style, tone, and content format etc.
n) Appendix (writes the technical terminologies into plain English and defined here)
o) Provide the use full references which include website, books, paper etc. (must be at the end of the report).
Submit the final documentation to appropriate person for approval and publish using any appropriate channel e.g. CD’s, DVD’s, audio, computer base tutorial (power point slide) etc.
Task2: Written Question ( Answer should be relevant )
Select a case study /scenario with your teacher /trainer and answer the following questions.
(a) Identify business benchmark selection and development
(b) Discuss business process design
(C) What is case diagram?
(d) Identify business process model and notation?
(e) Explain activity diagrams
(f) Identify current technical environment?
(g) Determine the principals of electronic commerce modelling languages (ECML)
(h) Discuss the impact of technological change
(i) Identify the tools that you will use to analyse current system
(j) Discuss value of supply chain management
(k) Identify the modelling methodology
(l) Outline and specify the current system development methodologies
(m) Identify business planning process of an ICT solution
(n) Identify and discuss quality assurance practices for ICT solutions
(o) identify and discuss general features of current industry accepted hardware and software products
(p) explain feasibility studies and cost benefit analysis
(q) identify information sources for a cost benefit analysis
(q) Identify appropriate person feedback and approval
(r) Summarise the role of stakeholder’s involvement in development of ICT strategy
(s) What communication skills require to communicating stake holders and present complex information
(t) What skills require to do research analyse information develop reports
(u) What technical skills require providing advice on system and data gathering products?
Task3: Presentation
Presentation: Complete the above tasks and explain to the class how you have achieved the goal of providing
– Identify new business model
– Analysing existing business model
– Impact on business by introducing new business model
– ICT strategies and solutions

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