Today, most agencies expect case managers to use computers to document their sessions with clients. Client electronic record systems are maintained on secure agency servers that are not connected to the Internet or accessible by anyone other than agency personnel. They also require specialized passcodes and security clearance which makes them as safe as or safer than the previous paper record systems.
This week, you will join your classmates in creating electronic client contact notes to document a case management meeting with Bo. Use the Client Contact Note Template to complete this Discussion Assignment. Using the information that you have about Bo and the ISP you completed in Unit 7, imagine you have just met with him and worked with him on one or more of his goal areas. Keep in mind that Boâs mom, Tammy will also be present. Make sure that you document that. Document this meeting by completing the Client Contact Note template. When you are finished, post a response to the following questions, and include your completed Client Contact Note as an attachment to your post:
- Describe what you found to be the most difficult part of completing this contact note and why it was challenging for you.
- Why is it ethically important to avoid judgments and to clearly distinguish between facts and impressions in client contact notes?
- When classmates review your sample contact note, what would you most like them to provide feedback about? For example, is there a section of the note you would like their help on or would you like to know how the tone of your writing came across when they read it, or anything else you are interested in? The more specific your request, the more chance you will get the feedback you are looking for.
When you are responding to classmates this week, in addition to commenting on their posts, please read their completed contact note and give them specific feedback on the areas they requested in their response to question 3.