HBR Case: Pearson’s Successmaker: Putting the Customer First in Transforming Product Development Processes

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HBR Case: Pearson’s Successmaker: Putting the Customer First in Transforming Product Development Processes: Read the case carefully and critically discuss both questions below in essay format: 1. What benefits did Pearson realize in making the shift from a waterfall process to an Agile one? What downsides might be associated with this shift? 2. Within the SuccessMaker team, should Gregg agree to follow the recommendations from his developers to move from Scrum to Kanban? Should he also push to move all the remaining team (the content/curriculum team) to Scrum or Kanban?

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