6.3 Human Factors Brief Ambiguity in Language (PLG1)


Cognition often is described as thinking and many experts believe thought is not possible without language. Natural language is typically regarded as human language. Natural language is built on three knowledge components – phonology, semantics, and syntax and differs from computer languages in one major area. This difference is the presence of ambiguity. Ambiguity exists at all levels in natural language but is rare in computer languages. For computer languages operating in devices that interact with humans, e.g., a medical robot assistant or self-driving vehicle, there is a risk of ambiguity where more than one interpretation is possible. For this reason, the synchronization of human and machine thinking is paramount to avoid conflicts. If you were assigned the task to design a research project to identify limitations and boundary issues, with the intention to prevent misunderstandings between human and machine system interactions using natural language, what features would you focus on and what absolute barriers would you put into place in your design? Provide at least one scholarly resource to support your design approach.

Present this as a brief. Your brief should be approximately 800 words in length and should be written in APA format.

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